Published on December 18, 2024

This Privacy Policy describes the privacy practices for the website jox-ups.com (hereinafter “Website”, “Site”), referred to as “We,” “Us,” “Our”, “Company”). It explains how we collect, use, and protect your personal data when you use our Services.

By using our Website, you agree to the terms outlined in this Privacy Policy.

Introduction

Your privacy is important to us. This Privacy Policy outlines how we collect, process, store, and protect your personal data when you interact with our website. We are committed to transparency, accountability, and the responsible use of personal information.

By using this website, you acknowledge and accept the terms and practices described in this Privacy Policy. If you do not agree with any part of this Policy, please discontinue use of the website immediately.

Personal Data: Refers to any information that can directly or indirectly identify a natural person, including but not limited to names, email addresses, IP addresses, and payment details.

Controller: The organization or individual that determines the purposes and methods for processing personal data.

Processing: Any activity related to the use of personal data, including collection, recording, organization, storage, modification, retrieval, consultation, use, disclosure, or deletion.

Consent: A clear and affirmative action signifying agreement to the processing of personal data for a specific purpose.

You may browse most areas of our website without providing personal data. However, certain services, features, or interactions may require the collection of personal data to function properly. The types of data we collect and their intended uses include:

  • To create and manage user accounts

  • To process transactions and manage billing information

  • To verify user identity and respond to support inquiries

  • To understand user behavior for improved website functionality

  • To send important service notifications and promotional updates

We ensure that personal data is only collected where necessary and processed in accordance with legal requirements.

We collect and process various categories of data, as outlined below:

Account Information

  • Data Collected: Full name, email address

  • Purpose: To enable registration, account management, and communication

  • Legal Basis: Performance of a contract

Payment Information

  • Data Collected: Billing address, credit or debit card details

  • Purpose: To process payments and issue invoices

  • Legal Basis: Performance of a contract

Technical Data

  • Data Collected: IP address, cookies, browser/device type, operating system

  • Purpose: To enhance user experience, security, and website analytics

  • Legal Basis: Legitimate interest in improving services

We take your data security seriously and implement comprehensive security measures to safeguard personal information:

  • RSA 4096-bit encryption for secure data transmission

  • AES 256-bit encryption for data storage

  • Strict access controls, including role-based permissions

  • Use of industry-standard firewalls, antivirus software, and intrusion detection systems

These measures are regularly reviewed and updated in line with industry best practices.

We utilize cookies and similar tracking technologies to optimize website performance and user experience. Cookies may be used for:

  • Session management

  • Traffic analysis and performance metrics

  • Remembering user preferences

Users have the option to disable cookies via browser settings. Please note that disabling cookies may affect the availability and functionality of some features.

As a user of this website, you are entitled to certain rights concerning your personal data:

  • Right of Access: You may request a copy of the personal data we hold about you.

  • Right to Rectification: You may request corrections to inaccurate or incomplete data.

  • Right to Erasure: You may request deletion of your data under certain conditions.

  • Right to Object: You may object to specific types of data processing.

  • Right to Data Portability: You may request to receive your data in a structured format for transfer to another controller.

To exercise any of these rights, please contact us using the contact information provided at the end of this policy.

We only retain personal data for as long as necessary to fulfill the purposes outlined in this Policy, including legal, regulatory, tax, accounting, or reporting obligations. Data no longer required is securely deleted. You may request deletion of your data at any time, subject to legal limitations.

Our services are not intended for individuals under the age of 16. We do not knowingly collect or store personal data from minors. If we become aware that data has been collected from a child without parental consent, we will take steps to delete the information promptly.

We may share personal data if required to do so by law or in response to valid legal processes such as a subpoena, court order, or governmental request. Additionally, data may be disclosed when necessary to protect our rights, privacy, safety, or property.

We reserve the right to modify this Privacy Policy at any time. Changes will be effective immediately upon posting the revised version on our website. We recommend reviewing the Privacy Policy periodically to stay informed of updates.

If you have any questions or concerns regarding this Privacy Policy or your data rights, please contact our support team using the general inquiry email address listed on this website.